An Intelligent Chatbot That Will Engage Your Customers
The TiA Chatbot is a conversational AI chatbot that forms a core part of the Tangentia Intelligent Automation (TiA) platform. Powered by IBM Watson, it is developed and optimized in-house by Tangentia’s team of experienced AI consultants. TiA Chatbot oﬀers intelligent voice capabilities, analytics and reporting dashboards, RPA integration and more.
As a leading provider of AI services, Tangentia can help you tap into the immense power Core AI has to offer.
What is a Chatbot?
A chatbot is a sophisticated piece of software that is capable of conducting a natural conversation with a human via text messaging, online chat or text-to-speech. This allows companies to provide automated customer service quickly and efficiently. At Tangentia, we work with companies to help them determine the best way to implement chatbots to take their customer service experience to the next level.
What Can TiA Chatbot Do for You?
Change your customer’s expectations of what customer service can be
Free up staff so they have time to handle more complex situations
Save money on customer service while transforming the customer experience
Benefits of TiA Chatbot for Your Organization
Interact with customers ﬂuently & naturally in more than 37 languages, allowing you to connect with customers from around the world.
Real-time text-to-speech capabilities make it possible for devices to “speak” in multiple languages & with custom accents.
Access to Analytics
Advanced analytics allow you to get a snapshot of communications in realtime so you can see what’s working & fx what’s not
Automate Mundane Tasks
Cognitive AI lets you access legacy & back-end systems and automate repetitive tasks, freeing up people to engage in more productive activities.
With token authentication & computer recognition authentication the right people will have access to the right information at the right time
Help Desk Support
Enjoy a Virtual Support Agent that can answer repetitive queries, reset passwords, deploy software, escalate tickets to human agents & more.
Conversational AI Has Never Been So Easy
Reach out to the Tangentia team to learn more about how TIA Chatbot can help you redefine customer communications.
Contact the Tangentia team today.
Tangentia is a leader in AI and Chatbot technology.Learn the advantages of working with us.
Trusted IBM partner
Partnering with IBM has given us the ability to provide you with cloud-based solutions, using the SaaS model, and easy access to a robust infrastructure.
Our offices in Canada, the United States, and India, allow us to offer you around-the-clock support via phone or email to keep your systems running smoothly.
For decades we have provided innovative EDI services that come with reliable, scalable, and customizable solutions to suit your needs.